Council Member
Thousands of
healthcare providers served
600K+
Patient reviews generated
One Reputation Ecosystem. Multiple Ways to Strengthen Your Practice
Start with Healthcare Reputation Management, the heart of every RepuGen plan. Then layer in Marketing Visibility (AI & Search Visibility) and Patient Satisfaction, or bring all three together with RepuGenie for the most comprehensive reach your practice can achieve.
Healthcare Reputation Management
Every patient has a voice. RepuGen makes sure the good ones say it publicly. Concerns get caught privately and routed to your team, so your ratings keep climbing, and your team stays informed.
- Automated review requests are sent via SMS and email
- Service recovery catches dissatisfied patients before issues go public
- Review Balancer routes patients to the review platforms needing the most help
- AI-generated summaries surface the feedback your team actually needs to act on
Marketing Visibility
When a patient asks ChatGPT or Google for a provider, your practice should be the answer. RepuGen keeps your listings accurate and structures your review content so AI tools and search engines can find and recommend you.
- Listing Management syncs 60+ directories automatically
- Testimonial Widget displays your best reviews on your own website
- Broadcast Messenger re-engages lapsed patients and keeps your schedule full
Patient Satisfaction
Pinpoint which providers or locations need attention. Utilize customizable surveys, AI sentiment analysis and reporting to give you the clarity to act before problems show up in your ratings.
- CommentWiz AI flags care gaps and patient concerns in real time
- Custom surveys pinpoint issues by provider or location, not just overall
- Automated eCards keep patients connected between appointments
- NPS tracking shows whether satisfaction is improving or quietly slipping
Better together. Try all three.
RepuGenie bundles all three solutions into a single reinforcing system, so each part strengthens the others. It's the most effective way to grow and protect everything you've built.
Hear What Our Clients Have to Say
Healthcare practices across the country trust RepuGen to grow their reputation, recover unhappy patients, and stay visible everywhere it matters.
We have been very pleased with RepuGen! Since partnering with them, we've noticed a significant improvement in our online presence, which has made a real difference for our pediatric practice — PHCA. They make the process simple and effective, and we couldn't be happier with the results. Highly recommend!
Christi Carter
Director of Quality Assurance and Special Projects
It's a great product to get honest feedback from my patients and helps to improve my services, based on it. The best are the ones who didn't have a good experience — they can be engaged immediately to understand what went wrong, and corrective measures can be taken.
Dr. Lav Kochgaway
Ophthalmologist, Netralayam
We've seen a vast improvement in our internet ratings. Prior to RepuGen, the majority of our internet reviews were from patients that were dissatisfied with a billing issue. RepuGen has given us a way to show the full picture of our patient's satisfaction.
Darlene Clagett, CPC
Director of Revenue Cycle Management
We went from very few reviews from years ago, to regular 5-star reviews in excess of the entire volume of prior reviews, within a few months.
Dr. Peter L. Kim, MD
Family Practice Physician, FCCMG
With RepuGen, around 30% of patients responded to the survey, most with comments. Then we started seeing the online star ratings increase, along with review frequency and immediacy.
Debra Spindel
Ex-Vice President, MemorialCare
Why RepuGen Is Not Just Another Review Tool
Most practices collect reviews but never close the loop. RepuGen turns patient feedback into a full growth engine, recovering unhappy patients, amplifying satisfied ones, and making sure your practice shows up everywhere patients search today.
Feedback that actually closes the loop
RepuGen spots dissatisfied patients the moment they leave and routes them to a private recovery process, so that a difficult experience can be resolved internally.
Integrates with 100+ platforms you already use
RepuGen plugs into your existing EMR, practice management, and scheduling systems. No workflow disruption, no manual data entry, no IT headaches.
Visible wherever patients search, including AI Searches
Accurate listings, structured review data, and strong review volume put your practice in front of patients on Google, ChatGPT, Gemini, and every AI-powered search tool that's changing how people find care.
OTHERS VS. REPUGEN
Generic review tools collect reviews but offer no service recovery. Unhappy patients go straight to Google.
Single-purpose ORM vendors stop at collection. No listings management, no satisfaction data, no AI visibility.
RepuGen runs the full cycle: feedback, service recovery, review generation, listing accuracy, and AI visibility in one HIPAA-compliant platform.
ReviewBalancer intelligently routes patients to whichever platform needs more coverage: Google, Healthgrades, Yelp, and more.
Become the Top Rated Practice Automatically
Understand patients' sentiments immediately after a visit, and direct them to review sites to share their experiences. As a result, you'll better understand patients, allow for service recovery, and strengthen your online reputation - all at once.
RepuGen in Action
Seamless Integration Made for Healthcare
RepuGen seamlessly integrates with 100+ leading platforms, streamlining the process of medical reputation management for healthcare providers.
Client Trusted
Elevate Your Practice with Expert Resources
Guides, surveys, and tools to help you grow your reputation and attract more patients.
RepuGen is a HIPAA-compliant healthcare reputation management software that helps medical practices manage online reviews, improve patient satisfaction, and increase visibility across Google and AI-driven search.
RepuGenie is a bundled offering that brings together our Online Reputation Management, Marketing Visibility, and Patient Satisfaction plans. While strong individually, clients see the best performance when solutions work in tandem with each other.
RepuGen is built for healthcare & medical practices across all specialties and sizes. It primarily serves small and mid-sized practices, while also supporting larger and multi-location healthcare organizations.
RepuGen pricing varies based on practice size, number of locations, and the solutions you choose. You can explore our pricing options or request a custom quote.
Contact your account manager first. You can also email info@repugen.com or call 866-246-7891 during business hours. See our Contact page for more information.
Schedule a live demo to see how RepuGen works for your practice and identify the best setup for your needs.
RepuGen integrates with 100+ EHR/EMR and practice management systems. You can explore supported integrations on our Integrations page.
